kyle
New Member
Posts: 39
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Post by kyle on Apr 10, 2023 16:12:23 GMT
Hi, I have a machine that flickers/ glitches on the screen during treatment only. What are the things that I need to check?
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joey
Full Member
Posts: 227
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Post by joey on Apr 11, 2023 13:39:52 GMT
I can tell you that my version 9s came with that issue and it is because Germany wrapped the cables too tight so you have to free the cable and tie it loso that it provides more slack. Mine would do it when they moved the monitor and after a few weeks of that the plug worked itself loose. tech support probably has a recommendation on how to do it.
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Post by Chuck Weddle on Apr 11, 2023 13:52:14 GMT
I can tell you that my version 9s came with that issue and it is because Germany wrapped the cables too tight so you have to free the cable and tie it loso that it provides more slack. Mine would do it when they moved the monitor and after a few weeks of that the plug worked itself loose. tech support probably has a recommendation on how to do it. I second this. We are seeing it in machines we have gotten over the last 2 years.
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Post by qman213 on Apr 11, 2023 15:49:34 GMT
I am having the same issue with machines we just received last December. I cut the wire ties thinking the cables were being pulled too tight. That didn't help. I replaced the video cables on two of them so far, and it actually solved the problem. I wasn't optimistic since I rarely see these cables bad. Thus far, those two machines are working fine.
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kyle
New Member
Posts: 39
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Post by kyle on Apr 13, 2023 16:06:25 GMT
Thank for your advice guys! Looked at it and yes, the wires are too tight and I already fixed it!
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