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Post by Chuck Weddle on Mar 2, 2024 12:03:22 GMT
So...I got an email about new documents on the Service Portal. One of them was TI instructions for new gear pumps. All well and good until you read that if you replace the gear pump of 1 of the pumps...YOU HAVE TO DO ALL 3!
This TRIPLES the cost of the repair!
Someone convince me that I'm not overreacting!
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Post by Admin on Mar 2, 2024 16:30:47 GMT
Hi Chuck - This isn’t entirely correct. If the FPE or FPA must be replaced - They must be replaced as a pair for the first round (if you have older micro pumps). Once they are upgraded to the new pumps - if those have an issue then they can be a 1 for 1.
EP is only replaced as needed - It is not required with FPE or FPA.
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Post by Chuck Weddle on Mar 2, 2024 16:58:09 GMT
I reread and stand corrected....it only doubles the cost of repair.
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Post by SrCusEngr on Mar 3, 2024 3:42:34 GMT
<C.W.> Would you rather keep dealing with Micropump's magnets? Sometimes change is for the better, in the long term.
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Post by Chuck Weddle on Mar 3, 2024 12:07:55 GMT
<C.W.> Would you rather keep dealing with Micropump's magnets? Sometimes change is for the better, in the long term. Out of 175 Ver. 8.xx machines, we NEVER had a magnet issue. It wasn't till our early Ver. 9.xx machines.....something changed. I doubt that you could convince me that B. Braun doesn't have enough clout with Micropump to have them go back to the "old" magnets or engineer a new one that doesn't degrade. As far as I'm concerned, the Micropump was solid and reliable (except the magnet). |
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Post by SrCusEngr on Mar 3, 2024 22:29:30 GMT
<C.W.> You may remember, long ago, there were such a thing called Gaither pumps. This happened because there were several bumps in the road with a particular pump manufacturer. And more recently, over the course of 80k machine units, more bumps evolved, directly affecting you, the customer. So, Braun finally said enough.
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Post by Chuck Weddle on Mar 4, 2024 13:10:14 GMT
Regarding the new blood pumps.....
Are the current blood pump rollers (3456080A) going to remain available or, are we going to have to replace the entire blood pump when a roller breaks?
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Post by SrCusEngr on Mar 8, 2024 20:44:27 GMT
<C.W.> There currently is no drop dead date (or EOL) for the now older style rollers. And if anyone is wondering, the new style, to me, looks like a white Twinkie!
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Post by Guest68 on Mar 12, 2024 16:27:17 GMT
Is the part number for the new roller the same as the old-style roller? I don't see a change on their parts list.
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Post by SrCusEngr on Mar 12, 2024 17:51:46 GMT
<Guest68> No. Blood Pump, NEW (with cover and seal, without roller) -------- 34562319 Blood Pump Roller, NEW (only compatible with BP 34562319) ---- 34562318 Cover for BP, NEW (only compatible with BP 34562319) --------- 34562317
The on-line parts list has not been updated yet.
The approximate starting serial number is 282250.
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Post by Guest68 on Mar 12, 2024 19:20:20 GMT
OK. Thanks for the update. Our facility won't have to worry about that until we have to replace the blood pump with the new style.
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btech
Junior Member
Posts: 55
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Post by btech on Mar 21, 2024 10:33:12 GMT
The problem with the magnets breaking is not new. In 2014 there was already a batch of Micropumps where the magnets broke. The magnet was then encapsulated to prevent this. For cost reasons, and out of stupidity,this magnet was saved again. Then everything started all over again. The new pumps from Diener run much better and more quietly than the Micropump before. The problem Chuck, is that if you install two pumps from different manufacturers, the difference in performance can be too great and you have DF flow alarms.
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Post by Chuck Weddle on Mar 21, 2024 10:55:32 GMT
The problem with the magnets breaking is not new. In 2014 there was already a batch of Micropumps where the magnets broke. The magnet was then encapsulated to prevent this. For cost reasons, and out of stupidity,this magnet was saved again. Then everything started all over again. The new pumps from Diener run much better and more quietly than the Micropump before. The problem Chuck, is that if you install two pumps from different manufacturers, the difference in performance can be too great and you have DF flow alarms. I understand the reason for the change in pumps as well as why both pumps need to be changed. What I don't agree with is the customer now having to pay double the cost for the repair. |
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Post by SrCusEngr on Jun 10, 2024 14:41:22 GMT
<ATTENTION> Technical Information TI 2024/06 Modification of Gear Pumps, has just been placed onto the service portal. This TI discusses the replacement of the new gear pumps in the older machines (both Dialog+ and Dialog IQ®). I highly recommend you read part one completely and fully understand the nuance of the wording therein. There is no longer a mandatory compliance. But understand this. You have a machine with 20,000 hours and determine FPE is bad. So you put in a new FPE. Now you have a Balance Chamber with one pump with zero hours and another with 20,000 hours. is that efficient, balanced, going to last? I think not. Good for the patient? Probably it will be okay, but probably always includes a bit of doubt. And doubt can be problematic.
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Post by Chuck Weddle on Jun 10, 2024 14:58:42 GMT
<ATTENTION> Technical Information TI 2024/06 Modification of Gear Pumps, has just been placed onto the service portal. This TI discusses the replacement of the new gear pumps in the older machines (both Dialog+ and Dialog IQ ®). I highly recommend you read part one completely and fully understand the nuance of the wording therein. There is no longer a mandatory compliance. But understand this. You have a machine with 20,000 hours and determine FPE is bad. So you put in a new FPE. Now you have a Balance Chamber with one pump with zero hours and another with 20,000 hours. is that efficient, balanced, going to last? I think not. Good for the patient? Probably it will be okay, but probably always includes a bit of doubt. And doubt can be problematic. I don't see it. |
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