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Post by bimitiri on Oct 4, 2021 5:55:28 GMT
Dear All,
I have a Centurion 1500 from Suez / American Water stuck at Water leak - Cleaning interrupted by water leak. Press CLEANING to continue and flashing Real time clock failed .
Prior to this error, the RO was in cleaning rinsing phase but the beak tank was overflowing thus the staff switch off the power immediately.
We tried to replace the battery on the motherboard but didn't resolve it despite multiple power cycling .
Is there a hard reset like jumper so we can factory reset the RO and wipping out the error.
Thank you
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Post by bimitiri on Oct 4, 2021 5:56:07 GMT
And of course, we dried the internal of the RO
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lost
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Post by lost on Oct 6, 2021 15:21:12 GMT
Have you tried calling the Ameriwater technical support? They've saved me a ton of time and headache over the last few years.
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Post by bimitiri on Oct 8, 2021 11:00:48 GMT
Thank you so much ... i call Suez as they are the manufacturer and been advised that us how to reset the board .. all good now .
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Post by SrCusEngr on Oct 10, 2021 17:31:53 GMT
It would be helpful if you post what you did to resolve the problem. If someone else has the same issue, they can find the fix here.
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Post by bimitiri on Oct 14, 2021 13:08:13 GMT
Sorry for overlooking the message SrCusEngr.. I had to retry couple of time to confirm the steps .
On the screen ( cleaning screen ), press the lower left corner of the screen for 4 seconds until you hear a beep sound and keep holding on till the screen reset.
I had to used to pen ( with the cap on of course ) to press down on the screen instead of my finger as the touch area is very tiny.
Hope this help
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