eric
Junior Member

Posts: 56
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Post by eric on Apr 6, 2022 17:10:37 GMT
Good day all,
I have someone who just got to the Big F training for working on machines and, well, apparently it was a nightmare. He did all the online training ahead of time and when he got there the trainer was jeering him for being inexperienced and made inappropriate comments about his wife........ So now what...... can he work on machines without that piece of paper from Big F? Any other suggestions? What a mess...... i cant believe people think they can treat others so poorly.
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eric
Junior Member

Posts: 56
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Post by eric on Apr 6, 2022 17:37:36 GMT
So i forgot to mention that because of the poor experience, he left a day early.
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Post by Chuck Weddle on Apr 6, 2022 17:43:33 GMT
CMS says you have to be manufacturer trained so, no, he can't work independently.
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eric
Junior Member

Posts: 56
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Post by eric on Apr 6, 2022 18:28:54 GMT
Thank you chuck. Thats what i thought but i wanted to make sure.
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Post by dave74 on Apr 6, 2022 18:53:18 GMT
CMS says you have to be manufacturer trained so, no, he can't work independently. Are you sure about that, Chuck? At one point I thought it said trained by the manufacturer or using materials provided by the manufacturer.
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Post by dave74 on Apr 6, 2022 19:10:54 GMT
Check V260:
Operators should be trained in the use of the equipment by the manufacturer or should be trained using materials provided by the manufacturer.
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Post by Chuck Weddle on Apr 6, 2022 19:11:58 GMT
CMS says you have to be manufacturer trained so, no, he can't work independently. Are you sure about that, Chuck? At one point I thought it said trained by the manufacturer or using materials provided by the manufacturer. You're kind of right Dave! That's what it says about water and dialysate mixing systems. It doesn't look like they say anything about the dialysis machines that I can find so, I would imagine it would default to what the manufacturer says. I know Braun says only certified techs can work on their machine, I would imagine Fresenius says the same thing or something similar.
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eric
Junior Member

Posts: 56
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Post by eric on Apr 6, 2022 19:15:56 GMT
Well, I guess its a moot point now. Big F is sending a tech to us for a week to train him......... Still so frustrating that this had to happen. The guy drove to texas from way up north and back. Hoping the training is worth the frustration. Thank you all for your time and help!
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Post by Chuck Weddle on Apr 6, 2022 19:41:05 GMT
Check V260: Operators should be trained in the use of the equipment by the manufacturer or should be trained using materials provided by the manufacturer. V260 references RD52:2004 Section 9. RD52 is titled "Dialysate for hemodialysis" and states.... 9 Personnel Policies and procedures that are understandable and accessible are mandatory, along with a training program that includes quality testing, the risks and hazards of improperly prepared concentrate, and bacterial issues. Operators should be trained in the use of the equipment by the manufacturer or should be trained using materials provided by the manufacturer. The training should be specific to the functions performed (i.e., mixing, disinfection, maintenance, and repairs). Periodic audits of the operators’ compliance with procedures should be performed. The user should establish an ongoing training program designed to maintain the operator’s knowledge and skills.
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Post by dave74 on Apr 6, 2022 20:40:18 GMT
I have attended a number of classes, and I don't believe any manufacturer ever certified that I was competent to work on their equipment. The only certificate I ever received was one stating that I completed the class. I don't think any manufacturer is going to put themselves at risk by saying any individual is certified. Competencies and certifications are up to the employer.
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Post by Chuck Weddle on Apr 6, 2022 20:56:53 GMT
This is from the Braun Service Manual. It doesn't mention "certified" but I'm pretty sure I saw it somewhere.....
Service training is essential to meet the B. Braun standard operating procedures for qualified service and support. The user of this documentation
should only use this documentation in combination with a participation in a B. Braun service training. The user of this documentation should have the
following qualifications and prerequisites:
Mechanics, digital/analogue techniques, optoelectronics, measurement and PC techniques.
Participation in a B. Braun service training to accomplish qualified maintenance, repair and service support.
Availability of suitable and calibrated test equipment and tools specified in this service manual.
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Post by Not sure on Apr 7, 2022 10:22:43 GMT
Good day all, I have someone who just got to the Big F training for working on machines and, well, apparently it was a nightmare. He did all the online training ahead of time and when he got there the trainer was jeering him for being inexperienced and made inappropriate comments about his wife........ So now what...... can he work on machines without that piece of paper from Big F? Any other suggestions? What a mess...... i cant believe people think they can treat others so poorly. That was a Big F trainer?? That doesn’t sound accurate.
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Post by Not sure on Apr 7, 2022 10:24:30 GMT
Good day all, I have someone who just got to the Big F training for working on machines and, well, apparently it was a nightmare. He did all the online training ahead of time and when he got there the trainer was jeering him for being inexperienced and made inappropriate comments about his wife........ So now what...... can he work on machines without that piece of paper from Big F? Any other suggestions? What a mess...... i cant believe people think they can treat others so poorly. Also nobody mentioned a big one: what’s your company’s policy? Does your company allow someone to work on machines without completion of class? It may not be an issue with CMS but could be with your company.
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