Post by Chuck Weddle on Jul 26, 2021 12:04:27 GMT
I got a call Friday evening from a nurse at one of our more remote locations (90 minutes away). She was in a panic because she thought Braun had delivered "the wrong bicarb" (Solcarts). She sent me a picture of what she got. It was the 760g cartridges but they were not in individual plastic bags and, they had green caps on the nipples.
I contacted the East Coast sales manager and as expected was told that it was just a change in packaging to provide caps in case people wanted to save partial cartridges. #1, I don't agree with saving cartridges even though they are technically good for 24 hours. #2, why do this for the 760g and not the 1100g since it would be more likely to be saved? #3, and most importantly, Nurses are rightfully creatures of habit and if something is different, they are going to question it.
This lack of communication/notification from Braun never would have happened 5 years ago!
I contacted the East Coast sales manager and as expected was told that it was just a change in packaging to provide caps in case people wanted to save partial cartridges. #1, I don't agree with saving cartridges even though they are technically good for 24 hours. #2, why do this for the 760g and not the 1100g since it would be more likely to be saved? #3, and most importantly, Nurses are rightfully creatures of habit and if something is different, they are going to question it.
This lack of communication/notification from Braun never would have happened 5 years ago!
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