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Post by Chuck Weddle on Apr 18, 2022 10:53:53 GMT
We just got our new 9.1E software in and I'm excited about getting it installed. While all of my Version 9 machines can take the software, only 55 of them meet the serial # cut off to take advantage of the main advantage of the software is (to me anyway)....24 MONTH PM'S!
Has anyone installed 9.1E yet? There are 2 swissbits. One with the software on it and the other with "Boot Loader Software". What's missing is INSTRUCTIONS!
Does anyone have the paperwork that typically comes with the software?
Chuck
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Post by Chuck Weddle on Apr 20, 2022 12:51:37 GMT
UPDATE: Tech support emailed my the paperwork. I'm thinking it wasn't a "mistake" that it didn't come with the software because it's 80 PAGES. It's not 80 pages of "instructions" for the software itself, it's stuff like its difference from each earlier software versions and physical upgrades that may need to be done. IMHO, that should be known long before you buy the software. I shouldn't have to sort through 80 pages for the instructions to install the software and things that need to be done afterwards (about 12 pages worth with most being pictures).
Based on what I know about the software, there is no real downside to it. That said, a word of caution....Once you even start loading the first USB stick...THERE IS NO GOING BACK! If you decide you don't want the upgrade, it's impossible to reload an earlier version. I can't see this happening but think it's something Braun should have a way around just in case.
Chuck
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Post by Justme on Apr 23, 2022 15:43:03 GMT
IS the 24 month PM confirmed yet? Last time i talked with Tech support was still waiting approvals
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Post by Chuck Weddle on Apr 23, 2022 16:39:11 GMT
IS the 24 month PM confirmed yet? Last time i talked with Tech support was still waiting approvals Yes, it is 100% confirmed. From the Service Manual: Only for software > 9.1E (= 9.27 for China) and machines produced from SN 233163/309020/504168 the technical safety inspection TSI and the preventive maintenance PM can be executed every 24 months at the latest. The key is the serial number restriction. Chuck
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Post by Admin on Apr 23, 2022 22:51:26 GMT
Chuck is 100% correct. 24 month PM starting from serial number 233163 is a go now if you have 9.1E
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Post by Chuck Weddle on Apr 24, 2022 10:12:39 GMT
Something I'm not sure about.....It will be mandatory to set the PM reminder function....Does that go by the exact date or by just the month?
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Post by justme on Apr 24, 2022 16:40:08 GMT
Something I'm not sure about.....It will be mandatory to set the PM reminder function....Does that go by the exact date or by just the month? options are load-interval, Elapsed months(1-60), Elapsed WTC(1-20,000)
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Post by Chuck Weddle on Apr 25, 2022 9:40:31 GMT
options are load-interval, Elapsed months(1-60), Elapsed WTC(1-20,000) Is that for the 9.1E software? I thought they were limiting the range of settings that could be selected.
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Post by qman213 on Apr 25, 2022 17:11:02 GMT
Chuck or Admin,
Is this simply a software installation? Are there any internal modifications to be done? I have 24 machines that are >233163. It would be a huge benefit for me.
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Post by Chuck Weddle on Apr 25, 2022 17:55:39 GMT
Chuck or Admin, Is this simply a software installation? Are there any internal modifications to be done? I have 24 machines that are >233163. It would be a huge benefit for me. If you already have 9.1A or 9.1B the only needed modification is done already.
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Post by Admin on Apr 25, 2022 18:54:29 GMT
Chuck is correct, if you have 9.1A or 9.1B it's software only
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Post by Chuck Weddle on Apr 25, 2022 19:02:30 GMT
Something I'm not sure about.....It will be mandatory to set the PM reminder function....Does that go by the exact date or by just the month? A very helpful Tech Support person didn't know the answer and called Germany. The answer is, it just goes by the month. Braun Tech Support can't be beat!
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Post by Chuck Weddle on Apr 27, 2022 17:49:23 GMT
So....My team and I did the software upgrade on 1 machine yesterday to make sure we understood the process and were no issues. There were 2 small hiccups we ran in to and called Tech Support about..... - Missing step in the instructions: In the beginning, you need to move 2 jumpers on the Digital Board to the "write" position. Then load the "boot loader" USB. At the end of the process, you are not told to move the jumpers back. The next thing is to load the actual software USB from the port on the Motherboard. Its first step is to move the jumpers on the Digital Board to the "write" position, even though you weren't instructed to move them back earlier. We were afraid that we may have been missing something so....a quick call to Tech Support who verified that it was either an oversight or lost in the translation from German.
- Production Report/System Config burp: One of the things you need to do is activate options in the Production Report such as SolCart, Adimea, DF Filter, and ABPM. We did all these and when we got to the ABPM System Config., it wouldn't let us select the option for it to read the BP during inflation (our patients LOVE this feature) which is available on newer ABPM's. We verified that we had the correct module and that it was in fact selected in Production Report so.....another call to Tech Support. He said that he thinks he remembers that "sometimes with other software installs" that you might have to turn the machine off then back on in order for it to recognize the ABPM.....Problem solved! If this keeps happening its a glitch and not a hiccup and the directions should be revised.
These were very minor instances that could have become major issues if not for the expertise of Braun's Tech Support, not to mention actually being able to get in touch with them. Had this been "another company", it very well could have become a 2-3 day ordeal waiting for call backs.
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Post by SrCusEngr on Apr 27, 2022 20:53:56 GMT
A 2 year PM will only be authorized to be performed if, and ONLY IF, you have in your possession the new IFU (Instructions For Use), otherwise known as the Operator’s Manual. AFAIK, it has not been released yet for use in the USA.
There is a new Service Manual, 1.02.00 rev that has a different way to do the PM.
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Post by Chuck Weddle on Apr 27, 2022 21:24:34 GMT
A 2 year PM will only be authorized to be performed if, and ONLY IF, you have in your possession the new IFU (Instructions For Use), otherwise known as the Operator’s Manual. AFAIK, it has not been released yet for use in the USA. There is a new Service Manual, 1.00.2 rev that has a different way to do the PM. I have Service Manual Rev 1.02.00 that says.... Only for software > 9.1E (= 9.27 for China) and machines produced from SN 233163/309020/504168 the technical safety inspection TSI and the preventive maintenance PM can be executed every 24 months at the latest. TI 2021-03 states "The software does not require an application training" which to me means there is no real difference in the operation. If the IFU is needed to use the software, how can the software be released and sold with no IFU? Where does it say anything about needing to have a specific IFU in hand? I have 50+ IFU CD's for Version 9.xx machines. Doesn't the ".xx" mean its the IFU for ALL 9. software versions? I could understand needing the SM but not the IFU.
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